PROCEDURE FOR THE DESIGN AND IMPLEMENTATION OF VOIP SERVICE WITH QOS IN BUSINESS NETWORKS

Authors

  • Ms.C Yoan Larry Cecilio Nuñez ETECSA
  • Ing. Samantha Cárdenas Saltiel ETECSA

Abstract

A structured seven-phase procedure is presented for designing, implementing, and managing Voice over IP (VoIP) services with Quality of Service (QoS) in enterprise networks. The methodological approach allows adaptation to various topologies and access conditions, ensuring that technical parameters remain within acceptable ranges. Validation was conducted in a real-world environment through 220 calls distributed across 11 scenarios, yielding metrics that meet internationally established thresholds.

INDEX TERMS: IP PBX, Procedure, Quality of Service, VoIP, Open-source software.

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Published

11/09/2025

How to Cite

Cecilio Núñez, Y. L., & Cárdenas Saltiel, S. (2025). PROCEDURE FOR THE DESIGN AND IMPLEMENTATION OF VOIP SERVICE WITH QOS IN BUSINESS NETWORKS. Telemática, 24, 41–53. Retrieved from https://revistatelematica.cujae.edu.cu/index.php/tele/article/view/1029

Issue

Vol. 24 (2025)

Section

Papers

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