QOS MEASUREMENT AND EVALUATION PROCEDURE IN VOIP OVER THE MOBILE NETWORK, NAUTA-HOME AND PUBLIC WI-FI AREA IN THE ETECSA NETWORK

Authors

  • Ms.C Yoan Larry Cecilio Nuñez
  • Ing. Gabriela Milián Teijeiro
  • Ing. Diana Gil Quintero

Abstract

In Cuba, ETECSA has implemented VoIP in mobile and fixed networks (Nauta-Hogar and Public Wi-Fi Zones). However, the quality levels offered have not yet been evaluated adequately, a process essential for their commercialization and improvement. This article develops a procedure for measuring and evaluating VoIP QoS, applicable to fixed and mobile networks. The authors identified and established Key parameters such as delay, jitter, packet loss, and measurement methods for each type of network. Also, it validated the procedure through its application in real scenarios within ETECSA's network, demonstrating its effectiveness in providing an accurate evaluation of QoS and enabling the provider to improve service quality in both environments continuously.

 

index terms: Quality of Service (QoS), Voice Over IP (VoIP), Mobile Network, Nauta-Hogar, Public Wi-Fi, Measurement, Evaluation, Parameters.

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Published

2025-09-18

How to Cite

Cecilio Núñez, Y. L., Milián Teijeiro, G., & Gil Quintero, D. (2025). QOS MEASUREMENT AND EVALUATION PROCEDURE IN VOIP OVER THE MOBILE NETWORK, NAUTA-HOME AND PUBLIC WI-FI AREA IN THE ETECSA NETWORK. Telemática, 23, 155–169. Retrieved from https://revistatelematica.cujae.edu.cu/index.php/tele/article/view/1021

Issue

Vol. 23 (2024): Vol. 23 (2024)

Section

Papers

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