GIL FERNÁNDEZ, Karla; ANÍAS CALDERÓN, Caridad; PRECIADO VELASCO , Jorge Enrique. PROCEDURE TO ESTABLISH AND MANAGE SLA IN CLOUD COMPUTING: A PROPOSAL: Cloud SLA. Telemática, [S. l.], v. 21, n. 1, p. 19–32, 2022. Disponível em: https://revistatelematica.cujae.edu.cu/index.php/tele/article/view/572. Acesso em: 3 feb. 2026.